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Surplus Asset Management Security Policy


Surplus Asset Management is pleased to offer payment services via the Internet. Delivering these services requires a solid security framework to protect you and Surplus Asset Management.

There are several levels of security within our security framework including cryptography and Secure Sockets Layer (SSL) protocol, firewalls and filtering routers and the processing of secure financial transactions.

Strict internal procedures, including employee training, customer transaction confirmation and prevention of service interruptions, are in place. We are constantly evaluating our security architecture and implementing new advances in security technology so that we provide the highest level of safety for our customers.

Customer Responsibilities

While we continue to evaluate and implement the latest improvements in Internet security technology, users of the online payment system also have responsibility for the security of their information and should always follow the recommendations listed below:

  • Utilize the latest version of either Microsoft Internet Explorer or Netscape Communicator / Navigator. The online payment system is best viewed and is most secure when you use one of these two browsers, as they are both certified for use at our site.
  • Your Password must be kept confidential. Utilize a combination of alpha and numeric characters and change it frequently to ensure that the information cannot be guessed or used by others.

If you feel your Password has been compromised, let us know immediately by calling 1.866.473.2796.

  • Be sure others are not watching you enter information on the keyboard when using the system.
  • Never leave your computer unattended while logged on to the online payment system. Others may approach your computer and gain access to your account information if you walk away.
  • Click "Logoff" when you are finished using the system to properly end your session. Once a session has been ended, no further transactions can be processed until you log on to the system again.
  • Close your browser when you are finished, so that others cannot view any account information displayed on your computer.
  • Keep your computer free of viruses. Use virus protection software to routinely check for a virus on your computer. Never allow a virus to remain on your computer while accessing the online payment system.

When you follow these simple security measures, your interaction with Surplus Asset Management’s online application and payment system will be completely confidential. We look forward to providing you with simple online payment solutions both today and into the future - securely!